This privacy policy sets out how RoseTree Estates Limited uses and protects any information that you give RoseTree Estates Limited when you use this website or business services.

RoseTree Estates Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or business services, then you can be assured that it will only be used in accordance with this privacy statement.

RoseTree Estates Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 16/09/2024.

What we collect

We may collect the following information via the website:

• Name and job title
• Contact information including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

Should you choose to use the business services of RoseTree Estates Limited, we may also collect the following additional information:

• Your correspondence address
• Provided passwords and usernames to online services such as software
• Emails containing relevant information and specifications

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• Improving services and account management
• Servicing and maintaining your account should you choose to use RoseTree Estates Limited services

RoseTree Estates Limited will not use your contact details to send you generic marketing campaigns, as this is not done as part of the business model. Should that change in the future, RoseTree Estates Limited will also request permission to use your email for this.

Security

RoseTree Estates Limited is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and through business services.

Links to other website

This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your rights and GDPR

Your rights in terms of how data is held and protected are in line with The General Data Protection Regulation (GDPR).

Objections

At any time you have the right to request all your data is removed from storage and processing. If you exercise this right, any business services you currently have in progress may be affected, plus there may be an administration fee incurred for processing of future projects.

Request of information and general contact

If you have any queries, or wish to obtain a copy of your data, please feel free to email info@rosetreeestates.co.uk or write to 114-116 Fore Street, Hertford, SG14 1AJ.

Should you have a complaint about how your data is stored or processed, RoseTree Estates Limited would request to be contacted first in order to rectify the issue. You will always have the right to issue a complaint to the Information Commissioners Office should you require.